Meet 'Hey Geraldine': A 24/7 AI Assistant for Adult Social Care

Empowering practitioners with instant access to TEC and digital care solutions based on best practice and always available.

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Key Benefits

• 24/7 Availability: Get expert advice on TEC solutions anytime, anywhere

• Comprehensive Knowledge: Access information on a wide range of assistive technologies

• Time-Saving: Quickly find answers to your questions, freeing up time for casework

• User-Friendly: Intuitive interface designed with practitioner needs in mind

Features

• Answers detailed questions about assistive technology devices

• Provides information on PCC-specific and off-the-shelf solutions

• Continuously updated with the latest TEC information

• Accessible through Microsoft Teams

Powerful Insights Dashboard

Valuable insights from a comprehensive dashboard that provides insights and suggestions.

AI Performance at a Glance

• Track answer rates and user satisfaction

• Monitor the total number of public conversations

Efficiency Metrics

• Time saved calculator (based on 15 minutes per chat)

• See the real impact on your team's productivity

User Engagement

• Capture and analyse user data

• Understand who's benefiting most from the tool

Data-Driven Decision Making

• Download detailed conversation logs and insights

• Identify trending themes in practitioner queries

Continuous Improvement

• Use dashboard data to refine and enhance content and context

• Ensure the tool evolves with your team's needs

Knowledge Management and Optimization

• Analyze frequently requested information, suggest new answers, and review conversation details to continuously improve the tool's knowledge base and performance.

Want to see how Hey Geraldine could work for your local authority? Visit HeyGeraldine.co.uk