Leaders are being told to “treat AI like a new colleague, not just new tech”. For councils and public service organisations, the challenge is turning that idea into a practical, low-risk plan you can start next week. At Datnexa, we work with local authorities to deploy AI assistants like “Hey Geraldine” that are governed, measurable and actually used in day‑to‑day work. This guide translates recent thinking on AI agent onboarding into a simple, six‑step approach for public se

On Social Prescribing Day, Datnexa and Peterborough City Council shared an early look at a new AI‑powered social prescribing chatbot – a small, web‑based window into a much bigger shift in how residents find non‑clinical support in their communities. Social prescribing is already doing heavy lifting in prevention: helping people live well and independently, tackling the social and economic factors behind poor health, and taking pressure off clinical services. But across any l

In an article for Digital Economy Dispatches , Alan Brown  highlights a “9% problem” - only a small minority of organisations are converting AI experiments into scaled impact, despite billions spent on digital and data initiatives. In UK local government, that looks like pilots that never move beyond a corner of the organisation, fragmented data foundations and frontline teams who experience AI as yet another system to work around rather than with. The UK’s AI problem is not