Adam Dustagheer, Managing Director of Datnexa, spoke recently at LocalGovCamp North on Thursday, 13th November 2025 in Leeds, delivering an insightful presentation on one of the most innovative AI implementations in UK local government: "Hey Geraldine." Photo credit: Tom Styles - Tailwind Digital. The Event: LocalGovCamp North LocalGovCamp North brought together council leaders, digital practitioners, and technology partners from across the North of England for a day dedicate

Discover how Peterborough City Council's "Hey Geraldine" AI assistant revolutionised social care by eliminating waiting lists and improving technology-enabled care for vulnerable residents.

Imagine working on a team where there’s one person everyone turns to for answers. At Peterborough City Council, that person was Geraldine Jinks. With 35 years spent supporting vulnerable residents and pioneering technology-enabled care, Geraldine became the living encyclopedia for her colleagues. Her friendly manner, vast experience, and willingness to help made her indispensable - but also left her overwhelmed by a never-ending stream of “quick questions.”