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Your Dedicated AI Assistant for SEND Support

Welcome to the SEND Advice Navigator, developed in collaboration with Outcomes Matter Consulting. This innovative tool is designed to assist SENCOs, teachers, early years practitioners, and educational staff in navigating the SEND system with ease and confidence.


Demo Version

Start with our demo to see how the SEND Advice Navigator can transform your approach to SEND support. This version uses nationally provided advice but can easily be customised for your Local Authority. You can use it to get an idea of how it could help you:

  • Instantly Access Information: Quickly find crucial information, advice, and guidance related to SEND support.

  • Identify Services: Discover services and organizations that can benefit a child.

  • Navigate Processes: Easily understand various processes and pathways.

  • Understand Thresholds: Get clarity on options for children at risk of exclusion.




Why Choose SEND Advice Navigator?

  • Comprehensive and Up-to-Date: Local authorities can invest once in this tool to ensure all information remains current and aligned with best practices.

  • 24/7 Access: Provides a consistent, thorough, and reliable source of information anytime, anywhere.

  • Expert Insights: Gain practical advice and expert insights at your fingertips.


Insights Dashboard

Gain valuable insights with our powerful dashboard:

  • AI Resolved: Track answer and satisfaction rates.

  • Public Conversations: Monitor the total number of chats.

  • Time Saved: Calculate time saved at 15 minutes per chat.

  • Lead Captured: Analyze emails of tool users.

  • Data Download: Access conversations and insights.

  • Content Gaps: Receive smart suggestions for content improvements.




What content is in it?

The SEND Advice Navigator is a comprehensive resource containing:

  • Official UK government documents on Special Educational Needs and Disabilities (SEND), including the SEND Code of Practice and Improvement Plan.

  • Links to government web pages explaining SEND support, assessments, and provisions.

  • Research and best practices from the What Works in SEND initiative, featuring case studies and implementation toolkits.

  • Legal and advocacy information from IPSEA, covering topics like SEN support, EHC plans, and needs assessments.

  • Educational resources from the Education Hub, discussing SEND support improvements, short breaks, and reasonable adjustments.

  • Local authority guidance on available provisions, SEN thresholds, and SEND toolkits.


This navigator aims to provide a one-stop source for SEND-related information catering to professionals. It can be tailored for your Local Authority and other audiences, like parents.

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