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Building an AI Chatbot: The Core Components of AI Chatbot

Building an AI chatbot or service might seem like a complex task, but it can be simplified by understanding the four key components that form its foundation.



These components work together to create an effective and efficient AI system:


  1. The Engine (LLM): This is the core technology that drives the AI’s thinking process. It processes input and generates responses based on probability.


  2. Data & Content: The information that the AI has access to, which it uses to generate meaningful responses. This is where you can control the accuracy and relevance of the AI’s output.


  3. Behaviour (Prompt Design): The design of the prompts that guide how the AI behaves. It includes setting parameters that dictate the AI's responses.


  4. User Interface: The platform or environment where users interact with the AI. Whether it's a chatbot on a website, within a CRM, or through messaging apps, the interface is crucial for user experience.


Understanding and effectively managing these four components are the first steps in creating a successful AI service.

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